Plagued by reference questions…

Erica Firment

emmapeel.pngI haven’t worked at a reference desk for almost ten years, but I still get reference questions.

I’m convinced that Librarians and Library Workers have some sort of radiant askability that compels people to ask us stuff. Like this confused gentleman here:

I’m looking for photos of ‘The Avengers’…

Alas, my friend, it’s Librarian Avengers, not Avengers Librarian. I could sell you some photos of our cats, if it’ll help. They, too, wear catsuits.

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7 Responses to “Plagued by reference questions…”

  • Rikhei Says:

    I agree with you about the “radiant askability” – I recall that someone asked me where the university hospital was on my first (maybe second) day in Ann Arbor. (The scary thing is that I knew the answer.)

  • Amy Says:

    My favorite are the patrons, who happen to know my home number, calling me at the house to ask if I can get phone numbers for them.

  • Shelly Says:

    Once I called a patron about a book. I asked his roommate for him, not saying who I was, and still I heard his roommate yell “there’s a librarian on the phone for you.”

  • Tracy Says:

    Amen to the “radiant askability” factor! I have been in bookstores (or even the supermarket, of all places) and people will ask me where things are. My friends tell me that I just look like I know everything.

  • Kristel Says:

    “Radiant askability” is a nice description!
    I cannot set foot out of the door or people are asking me for directions … I think I suffer from radiant askability combined with an air of trustworthiness. :-)

  • san antone rose Says:

    It’s that damn look of helpfulness that is permanently affixed along our eyebrow region. That raised sort of “may I help you?” forehead scrunch. An overdeveloped facial muscle.

    And we tend to look fairly non-threatening.

    Unfortunately, the last questioning soul was too late in spying my triple bar nunchucks tucked into my bookbag.

  • Scruffy-looking Bookpusher Says:

    I’ve always referred to it as the ‘Ask Me’ Aura. People ask me stuff in the grocery store too. Not only where items are, but how to choose a good one and what’s a good way to prepare it. :-)