I can’t be self-promotional all alone here, people. I need your help! Vote for meeeee!
My proposal is up for voting right now on the South By Southwest Interactive Panel Picker. It’s a geek frenzy over there. Vote early and often.
VOTE HERE (login required)
Video Game Research: Failing Our Way to Victory
Users are weird. They tell you one thing and do another. They click everywhere and read nothing. Erica Firment, a User Experience designer for Linden Lab/Second Life, chronicles fast and effective ways to make your software suck less by spending a few hours watching users fail.
- How can video games win by watching their players fail?
- What is video game user research?
- What do you mean by “watch users fail?”
- Can’t I just send out a survey? (NO!)
- Why are 3D world interfaces hard to design?
- What are some things in Second Life that got better by watching users fail?
- How does Second Life collect information?
- Why should developers and product managers invest in user research?
- What are some easy ways for me to do user research?
- What are some cheap ways for me to do user research?
Happy news! I was invited to be a panelist at the South by Southwest Interactive conference next month, as part of their ScreenBurn track. I’m on a panel called “Funologists live and in person: Guerilla Game Research.”
I’ll share my experience starting some low-budget user research cycles for Second Life, and my work translating those frustrating observations into shippable engineering requirements.
There will be pretty pictures, and possibly cake.
The cake is a lie, but you should stop by anyway. There could be cake.
There certainly won’t be cake and not cake. Not at the same time, I can assure you.
The Thursday night Linden Lab whisky tasting has degraded in the traditional way. I’m surrounded by tipy nerds, discussing the glories of JQuery. One of my co-workers is wearing a shirt that reads “The Age of Consent Tour 1997”. Nerdcore rap blares from the QA office.
Life is good.
Sitting here in my lavish office. Wearing a kimono. On a chair that I made. The chair has a wagging tail. Oh, and I’m a frog. Did I mention I’m a frog?
I work for Second Life. I can do whatever I want. As long as someone is willing to script it.
Oh yes. The IRC Rap Battles continue at Linden Lab, creators of Second Life. My friend Bridie is in town, and we decided to bitchslap some suckah MCs…
I got so much chips I swear they call me Hewlett Packard
I got so much chips you can have a bag if you’re a snacker
Running on energy I stole from Half-Life
Too dark to see gotta use my keyboard backlight
Preying on newbies / I like to watch them break down
Running with Bridie / We start the grid they take down
Aww. Aw yeah.
Previous Linden Lab rap battles
I took a stab at writing a Wikipedia stub on one of my favorite Second Life locations, Caledon, the steampunk/Victorian sim. I’m a Wikipedia n00b, and my stub got flagged for deletion (rightly) due to a lack of notable references.
Any of you SL-lovin’ librarians out there wanna take a crack at improving it?
Link to deletion discussion
Link to Caledon Stub (fictional places???)
With the recent news of Yahoo’s potential acquisition by vile Microsoft and its prior layoff of 1000 hardworking geeks, there was a bit of an air of piracy in the office last week.
Linden Lab is going into another round of recruitment, focusing on web developers, QA folk, and other nerdy types. If any web developers out there (you, yes, YOU Joy!) want to work in a more stable, hilarious, and weird environment, you might want to fill out an application to work at Second Life. Free beer, the Love Machine, and a frightening amount of RockBand can all be yours!
Linden seems to be where the socially-developed nerds go to work. There’s a much larger % of women, extroverts, parents, and charmers working at Linden than is considered industry standard. Which means you tend to not find yourself in conversations with dudes who can’t make eye contact with a girl, or folks who get REALLY EMOTIONAL about their code.
It’s good to be a god, too, even if it’s only in-world. You can read more about our wickedcool office culture in the Tao of Linden.
In my new role as a user experience goon at Second Life, I’m often called upon to participate in rap battles with other employees.
Because we’re all busy, rap battles tend to be text-only and asynchronous, conducted over IRC, twitter, or instant messenger.
Past themes have included: My prowess as a Developer, My (imaginary) Car, Linden Lab Office Culture, and Various Programming Languages.
Below are a few examples of my amazing rap power, mostly gleaned from IM logs. Enjoy responsibly, and please remember check yourself before you wreck yourself.
Killing jira issues like Rambo kills commies / Tasks and subtasks crying for their mommies /As&Os got me going mental / Yoz wants to rap but he’s too CONTINENTAL
Chillin wit’ Jonhenry / Talking ’bout JIRA / Drank me some coffee / Wish it was a beerah
open up email to try and cat-heard / 60 threads later / time is going backward / I just get in when wham! it’s lunch / wtf have I done besides data-crunch?
think you bad / ’cause you so much taller? / you may be blue / but I’m white collar / rollin’ in my office working on a search / you think you’re rapping but its SO MUCH WORSE
Kickin’ it smoove in my GTO / ops wants to have a meeting / but I’ve got ta go!
Let us compare the implementation of QA in my new job, to that of my old job:
- Internet startup (new job):
A team of dedicated professionals
- Academic library (old job):
The screams of our users